Customer service personnel are ready to help you with your water-related questions and concerns.

306 Third Street
Laguna Beach, CA 92651
949-494-1041 (Customer Service)
949-497-1021 (Fax)

Hours: Monday through Thursday, 8am - 5pm

Emergency Contact Procedure

If you need to contact the District after business hours, call the District's main line 949-494-1041. The District's automated after hours attendant will prompt you to dial "2" to reach our after hours attendant who will connect you with a customer service field representative.

How to Identify a District Employee

Knowing how to identify a Laguna Beach County Water District employee could prevent you from becoming a victim of false representation. Here's how to tell a District employee from an imposter:

1. District employees drive official vehicles clearly marked with our name.
2. They will always wear a photo ID badge with our logo in plain view. (You might see them in orange, blue or white shirts.)

If you're concerned about someone who has approached or called your home regarding your water service, please contact us during normal business hours (Monday through Friday, 8am to 5pm) at 949-494-1041. After hours, please call 949-494-1041 and, when prompted, dial "2" to reach our after hours attendant who will connect you with a customer service field representative.